Contact Info

Business Hours

  • Sunday: Closed
  • Monday: 8:30 AM - 5:00 PM
  • Tuesday: 8:30 AM - 5:00 PM
  • Wednesday: 8:30 AM - 5:00 PM
  • Thursday: 8:30 AM - 5:00 PM
  • Friday: 8:30 AM - 4:30 PM
  • Saturday: Closed

Contact Form

Key Contacts

Bart Garrison, CIC - Email Bart bart@hicountryagency.com
I started my insurance career in 1985 and joined the High Country Agency in 2005 when my family and I moved to Ruidoso. Believing that it is important to give back to the community I belong to, I have served on numerous boards including: board member, past president and current member of the Ruidoso Rotary Club; board member and chairman of the Ruidoso Valley Chamber of Commerce; board member and treasurer of the Lincoln County Home Builders Association; member and board member of One Church; member of the New Mexico Amigos; and on the Planning and Zoning Commission for Ruidoso. I truly enjoy Ruidoso and working with the best insurance team in New Mexico.
Arlene Garrison - Email Arlene
I started in insurance in 1979, with time off to raise a family I have 15 years of insurance experience. We are blessed with the absolute best costumers and I love being able to help each of them with their insurance needs. My family and I moved to Ruidoso in 2005, in 2015 when we opened the office in Alamogordo I started commuting to manage our Alamogordo office. I am a member of One Church in Ruidoso and of the Alamogordo White Sands Rotary Club. My son Lance and his wife Kaitlin live in Alamogordo where Lance serves as the Youth Minister at The Worship Center and Kaitlin teaches 2nd grade. Out family loves to camp, go four wheeling, ride motorcycles and be involved with our church and our community.I started in insurance in 1979, with time off to raise a family I have 15 years of insurance experience. We are blessed with the absolute best costumers and I love being able to help each of them with their insurance needs. My family and I moved to Ruidoso in 2005, in 2015 when we opened the office in Alamogordo I started commuting to manage our Alamogordo office. I am a member of One Church in Ruidoso and of the Alamogordo White Sands Rotary Club. My son Lance and his wife Kaitlin live in Alamogordo where Lance serves as the Youth Minister at The Worship Center and Kaitlin teaches 2nd grade. Out family loves to camp, go four wheeling, ride motorcycles and be involved with our church and our community.
Debbie Hernandez, CISR (Personal Lines CSR) - Email Debbie
My family and I moved to Capitan, NM in 1995. I became a member of the High Country Agency team February 27, 2001 and loved the opportunity to grow within the agency from being the company receptionist to a licensed insurance agent, and CISR. I served as the secretary for the Carrizozo Chamber of Commerce for several years, and served as the VP for the Capitan Booster Club. I had the honor of being the secretary for the Ruidoso Lincoln County Crime Stoppers Organization for 4 years, and served as a board member for St. Joseph's Apache Mission transition project. I am a member of One Church and assist with the woman’s ministries. I have 3 beautiful children, which my two oldest have Blessed me with 3 wonderful grandchildren. I have been very Blessed to live in these beautiful mountains meeting wonderful people who cross my path every day.
Kimberly Smith, CISR (Commercial Lines CSR) - Email Kim
I moved to Ruidoso in 2009. I completed my Bachelor's in Business Administration in December of 2014. I have been in the insurance business since April of 2012. I was given the opportunity to come to High Country Agency in March 2013. After starting at High Country Agency, I was able to complete my CISR designation and am working towards my CIC designation. I have met and worked with a lot of wonderful people here and look forward to being able to continue making and strengthening my relationships with my co-workers and customers. I am blessed to be a part of the High Country Agency Family.
Danielle Montes, CISR (Personal Lines CSR) - Email Danielle
I was born and raised here in the beautiful mountains of Ruidoso. I have watched this small town grow into a popular tourist town. I have been a part of the Roadrunner Food Distribution and the backpack program. I also completed Leadership Lincoln and have served on the board. In the year of 2016 I was selected as the Customer Service Representative of year for the state of New Mexico in the Insurance industry. I love supporting the community in any way that I can. I was given the opportunity to come work for High Country Agency in May 2013 and that December received my Insurance license. Coming from having no experience in insurance, I have immensely expanded my knowledge of the industry and intend to let it keep growing. I enjoy the people I work with and am so glad to be a part of the High Country Agency Family.